What Customers Should Know

  • When "Shady" is a Good Thing
    Just like your skin can burn from too much sun, so can the paint on your vehicle.  It can turn dull, oxidize and fade the more ultraviolet rays beat down on it. One solution is to park in a shady...
    Published on: Jul 17, 2018
  • "Current" Affairs (Blown Fuses)
    You may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then when you get home, you notice the garage door opener doesn't do a thing ...
    Published on: Aug 04, 2019
  • The Edible Engine
    You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, ca...
    Published on: Oct 27, 2019
  • Wash Me, Wash Me Right (How to Wash a Vehicle)
    Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own ...
    Published on: Dec 01, 2019
  • In the Hot Seat (Repair and Maintenance of Seat Heaters)
    It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting...
    Published on: Jan 19, 2020
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Feb 23, 2020
  • DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)
    A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of...
    Published on: Mar 01, 2020
  • Make your Service Visit at Kusch's Automotive a Good One
    Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that wil...
    Published on: Jun 07, 2020
  • Rear Window—Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)
    Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some ...
    Published on: Jul 26, 2020
  • No Yolk! Rotten Egg Smell (Sulfur Smell Causes)
    The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can...
    Published on: Aug 23, 2020
  • NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
    You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer ...
    Published on: Sep 13, 2020
  • When "Oh, no!" Turns Into, "All right!"
    Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you'...
    Published on: Nov 08, 2020
  • Beware of Potholes! (Avoiding Pothole Damage)
    You may live in a region where roads become pockmarked with craters known better as potholes.  They're caused by moisture seeping through a compromised road surface that can freeze, expand and li...
    Published on: Dec 06, 2020
  • I Had No Idea! (Four Things You Didn't Know About Vehicles)
    Bet you didn't know: Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors,...
    Published on: Jan 01, 2021
  • The Red Menace (How to Deal with Rust)
    Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on t...
    Published on: Feb 07, 2021
  • Don't Start with That (Bad Starter Motor)
    We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the...
    Published on: Mar 07, 2021
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Mar 21, 2021
  • Cruisin' on Down Main Street
    When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time.  Now d...
    Published on: Apr 18, 2021
  • Stuck! (Vehicle Door Issues)
    This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it;...
    Published on: May 09, 2021
  • The Key Won't Turn! (Ignition Problems)
    You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now? Don't panic.  The...
    Published on: May 23, 2021