What Customers Should Know

  • Drivers that "T" Us Off (Bad Driving Practices)
    We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They ...
    Published on: Jun 06, 2021
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Jul 11, 2021
  • Why You Have an O2 Sensor (Oxygen Sensor)
    If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you...
    Published on: Aug 15, 2021
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Aug 22, 2021
  • Your Vehicle is Talking to YOU (Service Warning Signs)
    Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there ar...
    Published on: Aug 29, 2021
  • Something to Latch On To (Hood Latch Safety)
    The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened.  Usually, ...
    Published on: Sep 05, 2021
  • How Much Does It Cost? (Variations in Vehicle Repair Costs)
    Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs ...
    Published on: Sep 12, 2021
  • Getting from E to F (Fuel Gauge Problems)
    Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the ro...
    Published on: Oct 10, 2021
  • H20 No! (Driving Through Standing Water)
    In a year marked by unusually heavy flooding in North America, drivers are very aware of the possibility they may find themselves driving where water has come over the road.  It can be a daunting...
    Published on: Oct 24, 2021
  • Do you have a Clue (Get the Most Out of a Service Visit)
    When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You...
    Published on: Nov 21, 2021
  • Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)
    It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, ther...
    Published on: Nov 28, 2021
  • THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)
    We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a...
    Published on: Dec 26, 2021
  • The Part You've Never Seen (Flat Tires and Solutions)
    They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally. We're talking about the jack, that tool that allows you to lift one c...
    Published on: Jan 01, 2022
  • Water Everywhere (Clogged Drains)
    It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked.  But what in the world is going on when your windows are closed tight, not ...
    Published on: Jan 30, 2022
  • Going (Lug) Nuts (Lug Nut Replacement)
    Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your ...
    Published on: Feb 06, 2022
  • The Daily Grind (Grinding Noise)
    If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repai...
    Published on: May 01, 2022
  • When Your Air Bag Light Comes On (Illuminated Air Bag Light)
    There are some dashboard lights you should pay more attention to than others.  One is the air bag light.  If it's on and your vehicle is in an accident, your air bags probably won't do their...
    Published on: May 15, 2022
  • Passing the Test (How to Prevent Emissions Test Failure)
    Vehicle emission testing has become ubiquitous in North America and for a good reason.  Clean air quality is important for the environment and all of us.  Since vehicle emissions are among t...
    Published on: May 22, 2022
  • Not-So-Common Sense (Sensor Failures)
    So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your ...
    Published on: Jun 05, 2022
  • Singing a Different Tune (Up) (Tune Ups)
    Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There wer...
    Published on: Jun 26, 2022